General product questions:
How do I know if the battery is charged?
The indicator light on the charger will glow red when not fully charged, and green when it is.
Can I add additives or soap to the water?
No, this is not recommended because it could damage the pump and other materials used in and manufacture.
How hot can the water be that I can use?
We recommend that you use water at a temperature that you’re comfortable holding your hand in.
How long does it take to recharge?
It depends on how long you’ve used the washer for. It’s best for the battery life to recharge it after each use. Initially, it can take about 90 minutes to charge.
How do I recharge the battery?
We provide a simple to use mains charger which you plug into the recharging port that's on the switch plate.
How do I refill the JetWet?
- Remove the internal water container with a simple disconnect.
- Take the water container to a water source and fill.
What if the battery runs out of charge?
You can use the direct connect built into the JetWet. Just plug it into your car’s power port.
Can my kids use it as well?
Kids use the JetWet all to rinse sand and dirt off themselves after the beach, picnics or soccer/football games.
Can I use it on my pet?
Yes, absolutely. It’s fully adjustable and safe.
How long is the power cord?
It’s also about 10 feet.
How long is the spray hose?
It’s about 10 feet.
How powerful is it?
The Sport Power Washer is designed to be different from/than the large heavy duty pressure washers which operate at around 2500 PSI.
Depending on the setting, it delivers between 36 and 87PSI, enough water pressure to blast dirt, sand and mud from your boots, bikes, car wheels, and soft enough to be used as a shower.
How much water does it hold?
It holds 9 litres/2 imperial gallons, enough to clean a couple of bikes.
With 5 refills it’s enough to wash 10 bikes and rinse 3 cars.
Warranty and service
Are spare parts available?
Certain parts are available. In other cases if there is a problem we may have to replace the complete product. But we hope it doesn’t come to that!
For how long is the guarantee?
The guarantee is for one year.
How long does it take to deliver?
Orders placed by noon are delivered the next day.